Terms of service

Terms of Service

Welcome to Gemma Store. By visiting our website and purchasing our products, you agree to the following terms and conditions.

1. Orders & Payment
All orders are subject to product availability and confirmation. We accept payments through secure payment providers. By placing an order, you agree to provide accurate and complete information.

2. Products
We make every effort to display our jewelry products accurately. Due to lighting and screen settings, slight differences in color may occur.

3. Returns & Exchanges
Customers may request a return or exchange within 30 days after receiving the order. Items must be unused and in original condition.

If your item arrives damaged or has a quality issue, please contact us with photos. We will provide assistance, including replacement items in your next order when applicable.

4. Contact Us
If you have any questions, please contact us:

Email: amelIawang888@outlook.com