Return & Refund Policy

We want you to love your jewelry. If you are not completely satisfied with your purchase, we are happy to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

* The item must be unused, unworn, and in its original condition.
* The item must be returned with its original packaging.
* Proof of purchase is required.

Please contact us at ameliawang888@outlook.com before sending any return. Unauthorized returns may not be accepted.

Damaged or Defective Items

We carefully check every piece before shipping. However, if your jewelry arrives damaged or has a quality issue, please contact us with photos or videos within 7 days after receiving your order.

We will do our best to provide a suitable solution, including:

* Sending a replacement piece in your next order, or
* Offering another appropriate resolution depending on the situation.

Your satisfaction is very important to us. ✨

Refunds

Once your return is received and inspected, we will notify you about the approval of your refund.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or payment provider may need additional time to complete the transaction.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

For any questions regarding returns, please contact us:
📧 ameliawang888@outlook.com